Put yourself in this situation: you recently purchased a new vehicle and you now have to bring it in to get serviced for the first time. This may be a situation you have faced before, or one you are going to encounter within the near future. Are you going to bring your vehicle back to the dealership you purchased from or are you going to go to an independent local garage? If you look at the pros and cons of each, it is clear to see that returning to the dealership is the obvious choice.
Luckily for you, we have an exceptional service department here at Haddad Subaru in the Berkshires! Let’s take a look at why servicing here in Pittsfield at our dealership is the best bet for your money.
Staff
Our technicians here at Haddad Subaru in Pittsfield are the absolute most qualified to be servicing your Subaru. Each technician is a specialist with manufacturer training for working on Subaru vehicles. This specialization gives our technicians very specific knowledge of Subaru vehicles, contrary to a technician at an independent garage. Local garage technicians have knowledge and experience that is broader and more spread out, as they require a knowledge of numerous makes and models. With manufacturer training for specifically Subaru vehicles, our technicians have experience that is much more relevant to you, and can do the highest quality work on your Subaru.
Warranty
Depending on the issue you are having with your Subaru vehicle, it may be covered under warranty. In this case, Haddad Subaru will service your vehicle free of charge. Despite having a warranty, you will still be charged for the servicing if you go to a local garage instead of the dealership. Haddad is paid by Subaru to repair vehicles under warranty or that have recalls, which means that there is no way a local garage can match this level of coverage. Another great reason to choose Haddad Subaru for your service needs is that we will send you timely reminders before your scheduled service, as well as keep a complete history of your maintenance visits.
Facilities
Being a Subaru dealership means that Haddad Subaru gets access to Subaru’s new service tools and specifications faster than any local garage. Alongside this, having a larger facility than the average local garage means that we have more service bays available to customers. Having more service bays means a quicker turnaround time for you! While the location of a local garage could potentially be easier for you to get to, Haddad Subaru does offer a free shuttle to anywhere within 10 miles of the dealership. Not to mention that the extra distance is well worth it for service under warranty. We also have free Wi-Fi, and a plentiful supply of coffee and snacks should you choose to wait at the dealership instead. A local garage simply does not have the organization and customer service that you will find here in Pittsfield at Haddad Subaru.
Price
It’s hard to deny that servicing at a dealership might more expensive than a local garage, but the end result is worth the small difference in price. Brian Hafer, the Vice President of AutoMD, stated that “car owners should not look just at the labor costs but at the bottom line. Especially in newer model cars needing complex repairs, dealers will sometimes have more sophisticated diagnostic equipment than independents.” This is a good summary of how the quality of service you will receive at Haddad Subaru outweighs the possible difference in price with an independent local garage.
Here at Haddad Subaru in Pittsfield, our Subaru trained technicians are waiting to service your vehicle to its best performance. Check out the Subaru Service Center on our website for more information. You can schedule service online or call us at 413-442-1584 to make an appointment.
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